Parts & Service
Welcome to the Service Department of Pugi of Downers Grove. To us, customer satisfaction is much more then a simple promise. It's a daily commitment.
Pugi of Downers Grove is dedicated to providing customer satisfaction for all of our customers throughout Illinois. We are a thriving company that is constantly seeking better ways to service the people who put their trust in us.
Pugi of Downers Grove has a dedicated staff. Our honest and caring Sales people know how important a purchase or lease can be. Our friendly Service Advisors take their time and listen. Our talented Factory Trained Technicians provide you with years of knowledge, experience, and quality repairs. Our fully stocked Parts Department has a wonderful selection of parts and accessories for your shopping pleasure.
At Pugi of Downers Grove, we want the purchase and ownership of your vehicle to be a truly enjoyable experience. If you have a question about anything, don't hesitate to ask. Whatever your concern, we promise to always have a courteous member of our award-winning staff willing to assist you. Feel free to drop us a line anytime at service@pugi.com.
That's our commitment and our guarantee.
Dave Chastain
Service Manager
Service Center
The members of our dedicated Service Team are fast, efficient and friendly. They understand you're in a hurry, and they know the time you spend waiting for your vehicle to be serviced is time wasted in your busy life. Our technicians work smart, work fast and work hard to see that your vehicle is repaired right, the first time, on time, every time. Our state-of-the-art facility features the most current diagnostic and repair equipment available and our highly skilled factory-trained technicians deliver the most efficient quality vehicle care available anywhere. We utilize state-of-the-art technologies and equipment to make certain your vehicle is serviced correctly. And we use only genuine Hyundai, Mazda or Volkswagen parts for all Hyundai, Mazda or volkswagen vehicles and parts specified by the original equipment manufacturer on all other vehicles to provide the highest quality performance.
Parts Department
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with, and we keep a large inventory of these certified parts in stock. Our friendly and knowledgeable parts staff is willing to help you find just the right part. Whether you're a retail or wholesale customer, our parts department can assist you with any genuine manufacturer parts you need. Contact us today and let our certified parts experts help you with your automotive needs. Because we know your personal vehicle is an expression of yourself and a reflection of your personality, we also offer a complete line of authorized accessories with which to customize your vehicle.